We have a 3-day return policy, which means you have 3 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at helpalphabett@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at helpalphabett@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at helpalphabett@gmail.com.

Return & Refund Policy

Effective Date: July 18, 2026

Welcome to Alphabett. We want you to love every purchase. If you're not completely satisfied, we're here to help.

Returns

• Returns are accepted within 3 days of receiving your order.

• Items must be unused, unwashed, unworn, and in their original condition with all tags and original packaging intact.

• Products that are damaged due to misuse, washing, or normal wear and tear are not eligible for return.

Non-Returnable Items

The following items cannot be returned:

• Products purchased during clearance or final sale.

• Gift cards (if applicable).

• Customized or personalized products.

Exchange Policy

We offer exchanges for:

• Wrong size received.

• Wrong product delivered.

• Damaged or defective items received.

Exchange requests must be submitted within 3 days of delivery.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with:

• Your Order ID

• Clear photos of the product

• Photos of the package

We will review your request and arrange a replacement or refund if approved.

Refund Policy

Once your returned item is received and inspected:

• Approved refunds will be processed within 5–7 business days.

• Refunds will be credited to your original payment method.

• For Cash on Delivery (COD) orders, refunds will be processed via bank transfer or UPI after verification.

Return Shipping

• If the return is due to our mistake (wrong, damaged, or defective product), Alphabett will bear the return shipping cost.

• For all other eligible returns, the customer may be responsible for the return shipping charges unless otherwise stated.

Order Cancellation

• Orders can be cancelled before they are shipped.

• Once an order has been dispatched, it cannot be cancelled. However, you may request a return after delivery if eligible.

Contact Us

For any return, exchange, or refund-related queries, please contact us:

Email: helpalphabett@gmail.com
Brand: Alphabett

We are committed to making your shopping experience smooth and enjoyable. Thank you for choosing Alphabett!